jumpflex lifetime trampoline warranty

Lifetime Warranty

The Lifetime Warranty is only valid for purchase with a new HERO trampoline.

With Jumpflex® Hero trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating|10,336 reviews
Joshma J. Verified Buyer9 July 2024
5.0 out of 5 star rating
1 reviews
My daughters. Loved it...
Paul W. Verified Buyer8 April 2024
5.0 out of 5 star rating
1 reviews
My daughter loves it. Best gift ever. It was easy to put together by myself. Give yourself a good 90 mins. Only had it for one week so not sure on strength
Steven A. Verified Buyer8 April 2024
5.0 out of 5 star rating
1 reviews
Very happy with the product. Easy to assemble and great quality. Kids are on it day and night!
Kirk P. Verified Buyer27 February 2024
5.0 out of 5 star rating
1 reviews
Highly recommended :) Strong and reliable
Jen L. Verified Buyer7 February 2024
5.0 out of 5 star rating
1 reviews
Absolutely amazing! All 3 of my children love it. And it’s big enough they can all play together without jumping into each other.
Nicola M. Verified Buyer10 November 2023
5.0 out of 5 star rating
1 reviews
Excellent trampoline. Our family love it.
Aaron W. Verified Buyer5 November 2023
5.0 out of 5 star rating
1 reviews
Excellent customer service, fantastic delivery , the guys were great. Thank you for the Trampoline we won. You guys are fantastic.
Thailah V. Verified Buyer4 November 2023
5.0 out of 5 star rating
1 reviews
Perfect trampoline for my little family.
Collette B. Verified Buyer28 October 2023
5.0 out of 5 star rating
1 reviews
We love our jumpflex trampoline. This is our second trampoline purchased through jumpflex and we won't buy any other. Your customer service has been exceptional. When our zip broke just after the 3...
Dale B. Verified Buyer27 October 2023
5.0 out of 5 star rating
1 reviews
Awesome trampoline kids love it easy to put together 👌
Letitia F. Verified Buyer26 October 2023
5.0 out of 5 star rating
1 reviews
Was very easy to order and quick delivery
Jack S. Verified Buyer15 October 2023
5.0 out of 5 star rating
1 reviews
works well and gives me peace of mind knowing tramp is not going to blow away

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®.

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ trampolines.