FAQs

JumpFlex was founded in New Zealand by 2 kiwi brothers keen to create a safe, well-made trampoline. The safety pad which covers the frame and springs use dense foam inserts and UV-resistant high-quality vinyl. The PVC vinyl is similar to that is used on the large inflatable yellow duck which traveled the world. The netting is 100% woven polyester that completely seals to the jump mat, creating an enclosed jumping area. The netting is long lasting and durable. All the metal framing is galvanised and powder coated. Our solid 2mm frame and unique assembly methods creates a strong stable base to produce a smooth deep bounce for maximum air time. If looked after a JumpFlex trampoline will happily last for many years.

JumpFlex™ trampolines are designed and engineered in New Zealand. JumpFlex™ trampolines are the result of a team of diverse individuals from a multitude of backgrounds.
JumpFlex™ has partnered with a father-son company outside of Hong Kong who have 30 years of experience in the outdoor textile industry. Their skill and experience has been paramount in the production of the JumpFlex™ safety net, which is made from highly durable single weave 100% polyester. Our trampoline is produced and kitted together in our purpose built factory in China to supply our New Zealand and Australia logistic warehouses

It comes down a few factors.
a) How much space do you have for a trampoline?
b) Who will be bouncing on the trampoline?

Our Classic 120 model is perfect for young bouncers and small sections. However, if you have space and want to push the limits with some aerial tricks then our larger model trampolines will be a better fit. Our Classic 140 is our most popular sized trampoline having more space to learn and develop skills. If you have space then our massive Classic 150 is great size trampoline for multiple jumpers and big tricks.

There is a detailed specifications list on the Trampoline page so that you can calculate how much space you will need.

Our nets are UV protected and designed to last at least 7+ years, we know our nets can last this long because of the accelerated UV exposure testing we put the design through. Most trampoline nets are not designed for our conditions and I am sure you will have seen trampolines in people's yards with ripped and shredded nets.

Our 3 year net warranty is the best on the market and cover faults which have occurred because of a manufacturing error, not natural wear and tear. If a manufacturing fault has occurred then it is visible within the first year, with the exception of the frame which has a longer warranty period.

Assembly is quite straightforward, we have a detailed instructions manual and video explaining step by step how to set up the trampoline and accessories . Approximate installation time is 1 – 2 hours. It is much easier and faster if two people assemble the trampoline, but it can certainly be assembled by one person.
There are no heavy items to lift which means people of most capability are able to assembly the trampoline

The Trampoline when set up can be fairly easily slid on the grass, for example the Classic140 our largest trampoline can be moved by one moderately strong adult.

Approximate assembly time is 1 – 2 hours. It is much easier and faster if two people assemble the trampoline, but it can certainly be assembled by one person.​ All the tools required to assemble are provided and a basic level of assembly skill needed to undertake the assembly

We recommend calling your local handyman service who will be able to set up your Jumpflex trampoline.

We use high tensile extension springs on our trampolines, combined with solid 2mm T joint assembly, creates a strong stable base to produces a smooth deep bounce for maximum air time. Ideal for young to older jumpers of weights between 20kg - 90kg.

No the springs will not rust. All springs are treated with a heavy duty Zinc protection which seals the sprung metal of the spring from any corrosion.

Yes our trampolines can be used on concrete, all our trampolines are supplied with plastic caps that clip to the bottom of the trampoline feet and protect the frame from direct contact with the concrete.

You can get away with a slight slope, around 5-10 degrees. Anything steeper than this will be uncomfortable to jump on. You can block up the lower legs of the trampoline using timber blocks or the upper legs can be dug into the ground to level the trampoline.

For optimal bounce we recommend jumping weight between 20kg - 90kg. Our trampoline frame, springs and jumping mat have been tested to easily withstand 250kg for our Classic 120 and Classic 140, Our Classic 100 has a 150kg maximum tested user weight limit

The standard trampoline includes;
I. The complete trampoline (Pads, Jumping Mat, Safety Net, Springs, Frame)
II. The Ladder
Items that are not included are our accessories items, for example, The Projam, JumpSlide, AquaJet, Anchor Kit etc

Safety is a big focus here at JumpFlex™ and the net is an important factor in the overall safety of the trampoline. The trampoline cannot be purchased without the safety net.

Yes! Pickup is available from

Jumpflex
760 Arthur Porter Dr
Burbush
Hamilton 3288

Mon - Fri: 9am - 5.00pm

Yes we stock a complete part breakdown of our Trampolines and Accessories. This means should anything happen to your JumpFlex™ products we are able to supply the various components of the product to get it back like new. Simply get in touch and we can assist you with any part replacement needs.

We only stock parts for our JumpFlex™ trampoline as we manufacture and produce our products only. Some parts may be compatible with other models.
For example the JumpFlex Flex-100 Jumping mat is 2.65m in Diameter with 64 springs.
Examine your trampoline specifications and match them against JumpFlex trampolines and you may find some similarity!

The net is attached to the jumping mat in a way that the jumping area is completely sealed, eliminating the ability to get to the springs. The safety net is under tension so that in the case of a crash it slows the jumper down and pushes them back into the jumping space. The springs and frame are protected with high density two-inch foam, this greatly reduces impact forces and any potential injury. In the unlikely event that the jumper is heavy enough and jumps/crashes hard enough into the net they can come into contact with the springs and/or frame area.

The safety net is under tension so that in the case of a crash it slows the jumper down and pushes them back into the jumping space. Though if you weigh more than (approx) 40kg and jump hard enough into the net you can hit the safety net poles. The poles are wrapped in a high density foam sleeve which protects any serious injury from occurring.

Jumpflex Trampolines use our uniquely developed SafeSeal™ technology. The net is attached to jumping mat in a way that the jumping area is completely sealed, eliminating the ability to get to the springs.
All netting is made from highly durable single weave 100% polyester, making the safety nets highly durable against UV exposure and the weather.
The Netting will easily last 7+ years (depending on how it is used and maintained).

JumpFlex™ trampolines strictly recommend that only one person jump on the trampoline at any one time. This is due to the large majority of trampoline injuries occurring from people colliding into one another when jumping at the same time.

We recommend you have a minimum of 1 m additional clearance around your trampoline. So take the diameter of the Jumpflex model and add an additional 1m. This is how much space you need.
We also recommend 8m of clearance above your Jumpflex trampoline

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